Gestión de servicio de campo

Microsoft Dynamics 365 for Field Service

Always solve incidents at first sight. Offer exceptional experiences to the customers with Dynamics 365 Field Service. Send the right resource at the right time to the right place with all the necessary tools to solve the incident at first sight.

FUNCIONALITIES

Gestión de servicio de campo
Provide a proactive service

Field Service Management: Predict, detect, and resolve issues before customers are even aware of them to ensure consistency and reliability of operations.

Gestión de servicio de campo
Guarantee repair at first sight

Give your technicians the time, tools and information they need to solve problems at first sight, thereby building trust and loyalty among customers.

Gestión de servicio de campo
Schedule resources wisely

Send technicians when and where they are most needed to provide an exceptional experience to your customer while optimizing resources and costs.

Gestión de servicio de campo
Get the most out of technicians

Minimize travel times. The ability to predict travel time and duration of work.

Gestión de servicio de campo

OFFER PROACTIVE FIELD SERVICE MANAGEMENT


Ensure consistency and reliability of operations by predicting, detecting, and resolving issues before customers even know they exist. Offer exceptional service experiences to your customers while optimizing costs and resources.

WHAT’S NEW?

  EBOOK

  “5 PASOS HACIA EL SERVICIO DE ÉXITO”
Gestión de servicio de campo Ebooj

E-BOOK

Transform remote work with internet of things, artificial intelligence and mixed reality

Field service used to be a cost center. Now is an essential form to support
business intelligence and brand differentiation. Key to this change is connected field service technology.

Gestión de servicio de campo Eventos

ONLINE EVENT

The digital transformation of field service: internet of things and artificial intelligence

Microsoft Dynamics 365 Field Service provides great opportunities for improvement: Team efficiency, reduction of visits, increase in the number of services, faster and more efficient service, fuel savings.

Know the vital signs of your stores

KUNDE is a specialized sales management solution for companies that have stores, franchises or branches and that, in addition to selling at their points of sale, also manage sales force in the field, through distributors or delivery persons.

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