Wexler EN - Implementación de ERP, CRM y soluciones Microsoft

Country:
México

Sector:
Manufacture

Size of the company
Medium (100 to 500 employees)

Euwe Eugen Wexler from Mexico, a company with sights on excellence in customer service

Euwe Eugen Wexler de México is a leading company in the Plastic Injection Industry, which was established in our country in 1993, in the state of Tlaxcala, with a primary focus on the production of automotive plastic auto parts. It has about 335 employees (more than 1,215 worldwide) and sales of more than 20 million Euros last year. Currently, the company has plants in Mexico, Germany and the Czech Republic, to supply its customers in the automotive industry (BMW, General Motors and Volkswagen) in Mexico and the US with high-tech plastic products.

Euwe Eugen Wexler de México is a leading company in the Plastic Injection Industry, which was established in Mexico in 1993, with a primary focus on the production of automotive auto parts. The company needed to have an ERP-type business administration system that would allow it to integrate production information, inventory control, logistics, as well as financial-administrative data in a single platform, with a reliable and reliable database. consolidated. After a process of searching and analyzing different alternatives on the market, it was decided on the Microsoft Dynamics 365 solution, which made it possible to cover all the established improvement points and the objective that this system could grow at the pace of the company.

The main objective is to maintain a sustainable competitive advantage, optimizing business processes thanks to the use of technology.

The company's goal for the coming years is to maintain a sustainable competitive advantage, optimizing its processes of business thanks to the use of technology. With this goal in mind, the implementation of an ERP-type business software was sought (Enterprise Resource Planning) that covered both the part of financial management such as manufacturing for your plant located in the Xicohtencatl Industrial City, Tetla, Tlaxcala. Is need arose from the fact that Euwe operated based on different systems that worked in isolation and that did not allow a reliable integration of information from different areas

Due to this, the planning horizons had to be carried out in the short term and it was complicated to have data for decision making. Therefore, they considered that this work environment should be optimized through a solid base of operations

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Technological Challenge

In order to be able to comply with the proposed business strategies; Based on the implementation of technological solutions, the aim was to improve the productivity of the plant, carrying out optimal control of production to fully satisfy the needs of customers. For this, an ERP system was sought that would allow to eliminate downtime, obtain real costs, plan work and production capacities, maintain warehouses in optimal conditions, carry out strategic planning and produce the right amount at the right time with the lowest possible cost. It also sought to systematize inventory control, in order to minimize costs and maximize service, as well as control the output of raw material and components from the production area to reduce capacity costs.

Main Benefits

Resource Optimization

With Microsoft Dynamics 365, shipment times were improved and inventory levels were optimized, increasing the efficiency of warehouse operations by 30%, thus considerably increasing customer satisfaction. The company's financial resources were optimized by reducing or eliminating overtime, re-work, hiring and firing costs, resulting in a 25% improvement in administrative activities.

Electronic scheme

Product tracking efforts focused on tracking them and verifying their delivery and not on managing them, since it was possible to change from the traditional scheme of using paper, which was slow and tedious, to the electronic scheme, through which quality audits are carried out quickly and efficiently. “Since we used Microsoft Dynamics 365 I have not had to incur additional expenses such as refilling my client by air. Now I have an excellent vision of what I need to stock and what I have in my warehouses”, reported Dietter Garcia, EUWE Logistics Manager.

Possibility of customization

The Microsoft Dynamics 365 solution offered Euwe several advantages over other solutions that also compete in the market, this includes the ability to be configured at the module level, so that it was possible to implement the required applications and the possibility of growing as the company itself was demanded. In addition, the applications could be customized according to the functionality and features required by the company and could be integrated at the desktop level with the products of the Microsoft Office family such as Excel, Access, Word and Outlook.

The object-based development tools and the flexibility offered by Microsoft Dynamics 365 allowed Euwe to make the adaptations at those points that require customization.